Shadow AI
Staff paste contracts, patient notes, and customer lists into free chatbots because it saves them an hour. Nobody malicious — just nobody told them where the line was.
Your team is already using AI — with or without approval. We help small and mid-sized companies capture the productivity gains while keeping customer data, financials, and intellectual property firmly inside the fence.
The tools got good faster than anyone wrote rules for them. That gap is where the expensive mistakes happen — and it is measurable.
of organizations have no AI governance policy in place to manage AI use or prevent shadow AI.
IBM, Cost of a Data Breach Report 2025of breached organizations that had an AI-related incident lacked proper AI access controls.
IBM, Cost of a Data Breach Report 2025added to the average breach cost when shadow AI use was high inside the organization.
IBM, Cost of a Data Breach Report 2025Staff paste contracts, patient notes, and customer lists into free chatbots because it saves them an hour. Nobody malicious — just nobody told them where the line was.
Six overlapping AI subscriptions, three pilots that never shipped, and no honest measure of whether any of it moved the needle.
Client agreements, cyber insurance renewals, and HIPAA or SOC 2 questionnaires now ask how you govern AI. "We don't, really" is an expensive answer.
No twelve-month transformation program. We close the governance gap first, then integrate the tools that actually earn their keep.
A two-week, fixed-fee look at what AI is already running in your business, where your data is going, and which three use cases are worth funding first.
What's includedA written acceptable-use policy your staff can actually follow, a data classification line, an approved-tool list, and the training to make it stick.
What's includedDeploying Microsoft 365 Copilot, Google Gemini, or a private assistant on your own data — with identity, permissions, retention, and DLP configured before day one.
What's includedNew AI tools appear monthly. We watch what's being used, keep controls current, and give you a quarterly report you can hand to your board or your insurer.
What's includedWe inventory the AI tools in use across your identity provider, browsers, and expense reports, and map which systems hold your sensitive data. Most clients are surprised by this list.
We write the acceptable-use policy, classify your data, and agree on the approved-tool list with your leadership team. Plain English, one page people will read.
Identity and conditional access, data loss prevention, tenant-level AI settings, retention, and logging — configured so the safe path is also the easy path.
We deploy the two or three highest-value use cases from the assessment, train the teams who'll use them daily, and measure the time actually saved.
Quarterly review of usage, new tools, vendor changes, and control effectiveness — with a written report for your leadership, auditor, or cyber insurer.
Plenty of consultants will sell you an AI strategy deck. Plenty of security firms will tell you to block the tools entirely. Neither is a real answer for a business that has to compete.
SecurelyIntegrated.AI is the AI practice of Coast2Coast MSP — the same engineers who already run identity, endpoints, backup, and security for companies across Tampa Bay and the country. We're not theorizing about your environment. We patch it.
Two weeks. Fixed fee. You end up knowing exactly what AI is running in your business, what it's costing you, where you're exposed, and what to do next — whether or not you hire us to do it.
No. Banning AI doesn't stop AI use — it just moves it onto personal phones where you have no visibility at all. Our job is to give your team good tools that are safe to use, so the risky ones lose their appeal.
The opposite. Large enterprises have compliance departments to absorb this work. A 40-person company has one office manager wearing six hats — which is exactly why a clear, short policy and a few well-configured controls do more good here than anywhere else. Our assessment is scoped for businesses your size.
No. We work alongside in-house IT teams and other providers regularly. If Coast2Coast MSP already manages your environment, this plugs straight in. If someone else does, we'll coordinate with them and hand over documented configurations.
It's a fixed fee, scoped to your headcount and how many systems are in play — no hourly surprises. We'll quote it on a 20-minute call once we know your size and industry. Regulated environments (healthcare, finance, defense) take a bit more work and we'll say so upfront.
Not on our watch. Reviewing the training and retention terms of every tool you use is a standard part of the assessment, and configuring enterprise tiers so your content stays out of training data is a standard part of the integration. Where a vendor won't commit to that in writing, we'll tell you.
Usually within two weeks of the first call. The assessment itself runs about two weeks and needs roughly three hours of your leadership team's time in total.
A 20-minute call is enough for us to tell you whether you have a real problem, a small one, or none at all. No deck, no pressure.